The B5 Community - The Structure of Financial Government and The Survival of Small Businesses

CARPARTS.COM

Business strike Report For "CARPARTS.COM"
This Business is Elligible for The B5 Community Referal Recovery Program
Get Tentative Referral Card, then Email new-requirements@theb5community.org to remove the strike, and upgrade your card to the right status. We will need your Business name and the email address you use when submiting your Referral Card.

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CARPARTS.COM
Phone:8665290412
Address: 2050 W. 190th Street - Suite 4, Torrance ca

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Our Chronological Report | ID110
Miss Shipping, Reshipping and Return Policy The customer has a BMW 750LI and ordered an AC compressor for it. When the item was shipped, the Ac compressor was the wrong one - even though it came up in the Google search as the right part for that car. Now when the customer researched their number and called, an agent came to the phone after 15 mins of hold. They did not object to returning the wrong AC Compressor - because of course they made the mistake. The first mis-step the made was that the wanted to refund him part of the money he spent - rather than a total refund. Then when the agent checked his email and found out that they were not refunding his full amount, they adjusted the amount to his full due. Secondly, they sent him a reshipping label to

Print the Label
Then wait until they receive the item back before they would issue his return

Therefore, when you include the fact that a refund can take days to re-enter the customer`s charge card.... The fact is that the level of inconvenience is paramount, and the customer is both out of their money and out of the part, and is placed with the Delima of having to wait in excess of a month, and suffer the inconveniences in the meantime, and this is over mistakes that CARPARTS.COM made. This means that the business doesn`t take responsibility for their errors. The customers of any business are not subjected to the terms and conditions of that business, those policies are for the employees. The customers are protected by laws Therefore, every business aught to take responsibility for the mistakes they make in depriving a customer of his 1. Money 2. Time 3. Efforts Until this business fix these matters, we will remain this strike. In this case having a Referral Recovery Card will not be enough, but a change of direction
Any licensing that this business hold will be targeted while and active strike remain active Therefore a Referral Recovery Card is mandatory for this business
Resolve